CASE STUDY · AUCTION
Doubled online bidder participation in one season
Client: Meridian Fine Arts
Fine Art & Antiques
8 months
Digital Platform, UX Design, Bidder Trust
The challenge
Meridian’s digital experience was clunky and lacked trust signals. Their strongest bidders still preferred phone-in bidding.
Our approach
We rebuilt the bidding experience with clear provenance signals, live streaming and identity-verified bidder tiers.
The outcome
Online participation doubled and average lot price climbed 18% over one full season.
“The digital auction platform Astoria built is now the benchmark our peers try to match.”
— Head of Sales, Meridian Fine Arts
Timeline
Month 1-2
Trust Audit
Deep-dive interviews with top bidders to map trust friction.
Month 3-6
Rebuild
New bidder tiers, provenance signals and live-stream studio.
Month 7-8
Launch
Season launch with concierge support for high-value bidders.
